We aim to provide a straightforward and reliable delivery service for all orders placed through our website.

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Handling Time
All orders are processed within 4 business days (Monday–Friday). Orders are not processed on weekends or bank holidays.

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Delivery / Transit Time
Once dispatched, orders are delivered within 4 business days (Monday–Friday).
This means the total delivery time is 0–8 business days from the date your order is placed. Delivery to countries outside of the UK may be up to 8 business days.

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Shipping Rates
Our shipping costs are based on the total value of your order:

• Orders £0–£15.00: £1.99
• Orders £15.01–£99.99: £3.99
• Orders £100 and over: Free shipping

• International delivery: £8 or free for orders £100 and over

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Delivery Areas
We currently ship to UK addresses only.

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Order Tracking
Where available, tracking information will be provided once your order has been dispatched.

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Delays
While we make every effort to deliver within the stated timeframes, delays can occasionally occur due to factors outside our control. If your order is significantly delayed, please contact us and we will be happy to help.